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Updated on 2022 June 23

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Permanent position, unionized or unionizable nonunionized

Human Relations Officer – Crisis Flying team (2000-434)

Ungava Tulattavik Health Centre, Kuujjuaq
2022 May 27

*Ongoing display*

Human Relations Officer Mental Health – Crisis Flying team

SERVICE : CLSC Psychosocial Reception - Kuujjuaq
STATUS : Temporary full-time (35 hrs / week)
IMMEDIATE SUPERVISOR : Head of Programs (Social Services)
STARTING DATE : As soon as possible

The person will be part of the mobile crisis intervention unit to support teams and villages in need. The HRO must be comfortable with crisis intervention related to homicide, suicide, domestic violence, sexual abuse, substance abuse as well as mental health issues.

The Human Relations Officer works in collaboration with the multidisciplinary team to identify and assess mental health needs.  He/she contributes directly to the implementation of the mental health team, acts as a liaison with the various partners, participates in its evaluation and in the recommendations for the improvement of health services.  Through her knowledge and experience, among other things, of severe and persistent mental disorders and appropriate intervention methods, she develops and proposes intervention models adapted to the clientele.


  • Participate in the development of community responses for clients in distress related to grief, post-traumatic stress disorder, intergenerational trauma;
  • Intervene directly with clients when requested, in difficult situations and/ or traumatic grief;
  • Work in collaboration with the social services partners (DYP, medical team, mental health resources, schools) as well as those of the community including the municipal council, religious leaders and the KRPF;
  • Travel to other communities to offer support and guidance to different services and organizations in matters related to grief and post-traumatic intervention strategies;
  • Assist in other communities as needed in times of crisis.
Psychosocial services :
  • Assess, orient and refer all requests for psychosocial services from clients, health and social services professionals, as well as community partners;
  • Intervenes and evaluates psychosocial needs with clients struggling with various mental and social issues;
  • Work with an individual, family or community approach with the multidisciplinary team;
  • Sensitize and mobilize the population around social problems;
  • Ensures long-term case follow-ups;
  • Evaluate clients for residential alcohol and drug treatment programs;
  • Liaise with the various residential alcohol and drug treatment centres, facilitating client admissions and assuring the needed follow-up pending discharge;
  • Intervene in crisis situations within the community of Kuujjuaq;
  • Participate in the 24 hour psychosocial emergency services including emergency measures as per the Youth Protection Act;
  • Refer clients to appropriate outside resources where indicated;
  • Participate in interdisciplinary team meetings, case discussions and various committees as required;
  • Take over other tasks when one member of the team is on leave;
  • Perform all other related duties requested by his/her immediate superior.


Must have a Bachelor degree in Social Work, Psychology, Criminology or Sexology;
Must be a member of a professional order related to one of these disciplines;
Possess at least 2 years of related experience in the social service sector, in CLSC;
Fluent in English and French (spoken & written) knowledge of Inuktitut would be an asset;
Ability to work within a multidisciplinary team and interested in sharing knowledge and experience with co-workers;
Methodical, responsible, autonomous;
Available to travel in the different villages of the Ungava coast.

Conditions and benefits

SALARY : 919.80$     Max: 1646.40$ for 35 hours
ISOLATION PREMIUM : 199.67$ or more per week, depending on the family status
RETENTION PREMIUM : 114.99$ per week        
CARGO PREMIUM : 61.16$ per week or more, depending on the family status

Any employee recruited in Quebec more than 50 kilometers from the locality in which she/he is called upon to perform her/his duties, will be granted annual trips and lodging unit as per her/his status (transit or shared lodging if necessary).

Additional details

Send your application in both French and English, either by email at : emploi.cstu@ssss.gouv.qc.ca

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