Under the supervision of the Director of Youth Protection, the program manager is responsible for the management and direct supervision of staff under his responsibility. He will be responsible of the retention and treatment of sigalement, the assessments of signalements and the revision sectors. The employees working in the sector of activity are HRO, community workers and educator working in the seven communities of Hudson coast. The Program Manager will be asked to develop and adapt the programs under his or her responsibility following existing protocols of intervention and according to the Youth protection act. He will take in consideration the geographic reality and the Inuit culture.
To plan, coordinate and administer the program and delivery of services.
To supervise the designated team.
To ensure the achievement of programs or program elements within his/her job function areas.
To ensure that worker apply protocols and the different act under their responsibility.
To acquire and maintain an overview and knowledge of all cases and activities that needs to be rendered.
To participate in the evaluation of needs, development, formulation, implementation and/or changes in programs and services within the areas of his/her job functions.
To participate in the development of norms and standards for both program and professional staff and to control their application.
To participate in the interviewing and hiring process.
To ensure the day-to-day orientation and training of staff while on the job and to study and recommend ongoing staff development programs.
To evaluate staff performance, to submit reports and to make recommendations, promotions and disciplinary measures, when necessary.
To assume administrative tasks in regard to staff.
To distribute the workload according to the competence and availability of staff.
To participate in internal and external committees in relation to job functions or as delegated.
To participate actively with CSSS’s, community organizations, groups or individuals as required.
To participate in management planning in order to establish standards.
To perform any others related tasks as requested by the immediate supervisor.
First level university degree in social work, psychoeducation or related discipline.
Two years relevant management experience.
Knowledge of youth protection, placement issues, family systems theory, multicultural, multiracial issues, service and intervention planning.
Demonstrated knowledge of the Youth Protection Act, Youth criminal justice ACT, policies and procedures, and an in-depth knowledge of the Health and Social Services network in Quebec.
Knowledge of Permanency Planning and Parental Capacity within a Youth Protection context.
Demonstrated teaching abilities of the Application of the Youth Protection Act procedures and policies.
Demonstrated clinical and administrative expertise, providing supervision, training and orientation to staff.
Ability to work collaboratively with staff, colleagues and external bodies.
Demonstrated ability to work under pressure with a collaborative approach in complex systems of service delivery through strong planning, organizing, controlling and conflict resolution skills.
Demonstrated ability to work within a context of services being provided to a multicultural, multiracial clientele.
Must have ability to communicate effectively in English and French oral and written, Inuktitut would be an asset.
Demonstrated ability to coordinate and administer teams of workers or programs.
Be member of professional order ref. L.24
Demonstrated leadership abilities and skill in negotiating.
Demonstrated knowledge of the application of the Youth Protection Act and Youth criminal justice Act .
Demonstrated ability to teach the Youth Protection Act.
Relevant experience could be considered.
Must have demonstrated ability to relate to CSSS’S, community organizations, groups and/or individuals, and be able to work actively and effectively with them in planning cooperatively around programs and services.
Must have a driver's license.
Class 15-1 ; Between 70 014$ et 91 018$;
70hrs /2 weeks and on call as a manager;
Full time position;
Isolation premium 191.93$/week with dependant, 338.29$/sem without dépendant;
Cargo premium $115.64$/week per dependent;
Retention premium $114.99/week;
Furnished accommodation provided;
3 to 4 exits depending on the familial status.
NB: For the sake of convenience the masculine form is used to designate both men and women.